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// Dear Mr Cassens,

Firstly thank you very much for your colleagues' good work.

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Our Services

We monitor your servers for system faults, make the appropriate changes in a timely manner, install security patches, keep and eye on your virus protection and your data protection, and much more besides.
Over and above this we provide you and your colleagues with a central point of contact for fault reports and requests. Whether by email, telephone or web-portal, your issue is dealt with quickly and non bureaucratically, so that you can focus on your business.

The active support includes many services depending upon the support the system requires. The standard provision includes inter alia:

  • Regular administrative tasks
  • Data protection
  • Strategy development
  • Preventive system observation via 24x7 monitoring
  • Fault avoidance by early recognition of problems
  • Disaster-recovery plan
  • Risk and single point of failure analysis
  • IT security strategy
  • Patch management
  • Hard- and software upgrades
  • Optimisation interventions, e.g., virtualisation
Monitoring

The benefits to you:

  • Predictable monthly costs (transparent fixed cost!)
  • Central point of contact for all users - for any requests
  • Quality increase for your IT services
  • Increased availability and stability for your IT systems
  • Productivity increase in IT
  • Early recognition of IT resource bottlenecks
  • Improved utilization of IT personnel and their services
  • Complete documentation
  • Swift fault resolution
  • Higher user satisfaction
  • Faster user support

// System Support

Help us to Define your Individual Service

For all businesses a high availability IT infrastructure is of vital importance for fault-free business processes. According to Gartner, business use around 70% of their budget and resources to keep their IT operations going.
The result of this is that the in-house IT resources are utilized to the maximum and therefore the necessary strategic development of the IT landscape is neglected.
For this reason Jens Verlaat Sales GmbH has developed a range of service offerings, with the help of which we support IT departments in a meaningful and cost effective manner. In this way your employees gain time needed for strategic tasks whilst simultaneously optimising the resource acquirement processes and costs.

The success of a business is highly dependent upon the reliability of its IT infrastructure. That is nothing new, however it is becoming increasingly difficult for small and medium sized enterprises with few full-time IT staff to maintain the required IT infrastructure. Due to increasingly short release cycles in hard- and software it is becoming an impossible task for many companies to keep their employees at the necessary level of expertise: MS Server 2008, MS-SQL 2008, MS Exchange 2007, MS Office 2010 or Windows 7 are only the most obvious challenges.

Free Consultation

This is where you can configure your individualised service.